Adult Social Care Mental Health Services Review

Mental health commissioned services

North Yorkshire County Council’s Health and Adult Services has been working with a range of stakeholders to look at how third sector organisations will be commissioned to deliver mental health support on behalf of the Council in future. Following extensive engagement and consultation the Council has developed a community-based approach based on the delivery of mental health preventative support to help people avoid developing mental health issues, and to support people with existing mental health issues to recover and stay well.

The Council launched the procurement exercise to award contracts for the provision of future support in April 2018, and we are pleased to announce that we have successfully awarded contracts covering all districts across North Yorkshire. The new contracts will start on 1 October 2018, and include investment from the North Yorkshire Clinical Commissioning Groups. Contracts have been awarded to the following organisations:




Pioneer Projects

Hambleton and Richmondshire

Darlington Mind


Harrogate Mind


Next Steps


Scarborough Survivors


Horton Housing


The new services will act as a local point of contact for adults with mental health issues or concerns, their families and carers, helping them to access the support they need. This could include:

  • Accessing information and advice including signposting to other support and services;
  • Brief, practical interventions such as accessing and maintaining employment, education or training, or support with benefits or housing;
  • Social activities to help people stay connected to other people and their local communities;
  • Opportunities to access and support the development of peer support and user-run services;
  • Support with self-care and life skills such as information and training to develop coping strategies and skills around budgeting and finance.

Support will be available for anyone aged 18 and over living in North Yorkshire who has mental health issues or concerns, and any family members and carers of anyone with mental health issues or concerns. Support will be delivered using a ‘hub and spoke’ model to enable people to access support closer to home. The Council will be working with the successful, and any outgoing, providers to ensure a smooth transition and minimise the potential for impact on people currently receiving support.

Further information about delivery of support that will be provided during the new contracts will be made available during the implementation period.

Further information about the review, including copies of the engagement and consultation reports, is available below.

Mental health commissioned services engagement and consultation

North Yorkshire County Council consulted on proposals for how third sector organisations will be commissioned to deliver mental health support on behalf of the Council between 22 January 2018 and 19 February 2018. The consultation followed an extensive engagement period which included a series of engagement events, feedback forms and feedback received by email. Copies of the consultation and engagement reports are available below.

Mental health commissioned services consultation - consultation report

Adult social care mental health review - engagement summary report

Background to the review

North Yorkshire County Council has been working with partners to develop proposals for what an adult social care mental health offer should look like for North Yorkshire.

We wanted the future offer to have a focus on promoting good mental wellbeing for all people in North Yorkshire, as well as early intervention and prevention, and supporting recovery from mental ill-health.

In considering the future social care mental health model we looked at what the best balance will be between which social care mental health functions will be delivered by the Council and which could be delivered by external organisations on its behalf.

We looked at making some changes to how mental health services are delivered by the Council in partnership with health trusts, with the intention that any social care offer will still be delivered as part of a joined up approach with healthcare services. Our guiding principles came from the North Yorkshire Mental Health Strategy (Hope, Control and Choice), the Crisis Care Concordat and Future in Mind (Children and Young People's Mental Wellbeing).

The Council currently commissions a range of non-statutory adult community mental health services from voluntary and community sector (VCS) organisations in North Yorkshire. The contracts are primarily funded by North Yorkshire County Council with some contributions from local Clinical Commissioning Groups (CCGs).

A list of the current community-based mental health support providers is available to download below:

Community based mental health support - current providers


These contracts have provided a range of community-based support including mental health resource centres, social inclusion support, employment support, peer-led support and outdoor activities.

The Council was required to re-procure this service provision as continuing to extend these contracts was no longer possible under EU procurement regulations. New, non-statutory community support provision needed to be procured and implemented by 1 October 2018, when the current contracts are due to end.

We used this opportunity to review whether there are any changes to the current range of services, or the way the services are delivered that can help us deliver the outcomes we have committed to in our Mental Health Strategy.