This website is owned by North Yorkshire Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts;
- zoom in up to 300% without the text spilling off the screen;
- navigate most of the website using just a keyboard;
- navigate most of the website using speech recognition software; and
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Translating our website into other languages
Popular web browsers include the option to translate web pages by default when they detect that the website language is different to the language installed on the computer, tablet or smartphone. When browsers do not offer to automatically translate, plug-ins are often available to help you do this.
- Google Chrome should offer to translate pages automatically.
- Internet Explorer can translate pages with the Google toolbar extension.
- Edge can translate pages with an extension from the Microsoft store.
- Safari on MacOS can translate pages with an extension available on the Safari extensions website.
- Safari on iOS can translate pages with an extension from the App store.
- Firefox can translate pages with various extensions.
What to do if you can't access parts of this website
You can contact us if you would like information in another language or different format like accessible PDF, large print, easy read, audio recording or Braille.
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. You can contact us if you find any accessibility problems or think we’re not meeting accessibility requirements.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone
Please call 01609 532978.
What we’re doing to improve accessibility
We understand that maintaining an accessible website is an ongoing project and are working to identify and resolve accessibility issues.
We will regularly monitor the accessibility of this website and ensure our content editors and web developers keep up to date with the latest accessibility best practice.
This statement was prepared on 22 September 2020.
