Police, Fire and Crime Commissioner (PFCC)


The police, fire and crime commissioner for North Yorkshire is Zoe Metcalfe.

The Role

Working on behalf of the public, the police, fire and crime commissioner is responsible for holding the Chief Constable and Chief Fire Officer to account for efficient and effective local police services and fire and rescue services, respectively.

She sets policing, fire and crime priorities via his Police and Crime and Fire and Rescue plans, and oversees the budgets of the police service and the fire service.

She also supports community safety activities and provides victims of crime with a range of services.

To provide stronger and more transparent accountability of the police, PFCCs are elected by the public, effectively making the police and fire services answerable to the communities they serve.

PFCCs aim to ensure community needs are met as effectively as possible, and to improve local relationships through building confidence and restoring trust. They work in partnership across a range of agencies at local and national level.

PFCCs are not expected to run the police or fire services. The role of the PFCC is to be the voice of the people and hold the police and fire services to account.



Supporting Victims



The Supporting Victims service has been commissioned by the Police, Fire and Crime Commissioner and will provide support for anyone affected by crime, whether reported or not, of any age, including children and young people (wherever possible with consent), bereaved relatives, parents or guardians of victims under 18, and those affected by business crime.

As part of new local arrangements and in line with the Victims Code of Practice, improved and expanded services are available. Particularly to victims of the most serious crimes, those who are vulnerable, repeat victims; and victims of a greater range of crimes will receive support than was previously supported.

As part of the Supporting Victims service the Commissioner has also developed a bespoke website, designed to meet the needs of North Yorkshire victims of crime.

The website can inform victims how to access support services in North Yorkshire via the Supporting Victims team as well as providing victims who want to support themselves with practical information, advice and guidance.

The website can be found at: http://www.supportingvictims.org/